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Congratulations! Your order qualifies for free shipping You are $60 away from free shipping (for SG & MY orders only)

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Shipping Costs & Delivery Times

 Country

Shipping Cost

Free Shipping

Singapore S$6 by Singpost On orders above S$60
Malaysia S$8 by DHL On orders above S$60

Australia/ New Zealand/ Brunei/ Indonesia/ Thailand/Philippines/ Taiwan/ Vietnam/Cambodia/ South Korea/ Japan

DHL Express will deliver all international orders. 

Shipping costs and taxes will be calculated upon check-out.

On orders above US$70

USA/ Canada/ UK/ Europe

DHL Express will deliver all international orders. 

Shipping costs and taxes will be calculated upon check-out.

On orders above US$120

 

 For deliveries within Singapore

  • S$6 standard delivery charge for orders below S$60 (up to 3 working days)
  • S$10 for express delivery (1 working day after the order has been processed)

We are committed to provide quality jewellery pieces to you and carefully inspect and package each piece before sending them off to you. Please note that special gift wrap services are available, just email us at hello@comoshoppe.com.

We use Singpost courier service for Singapore deliveries. A tracking number will be emailed to you after your order has been shipped to the shipping address that you provide at checkout. It takes 1-2 working days to process your order and another 1-3 working days for your order to reach you. During peak periods and public holidays, it may take slightly longer.  

We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

INTERNATIONAL SHIPPING

We ship worldwide from sunny Singapore ☀

All orders will be processed and dispatched in 2-4 business days.

In light of the current COVID-19 situation, delivery delays are expected due to reduced flight availability and disrupted postal operations in many countries. 

We have listed below shipping rates to some countries and the estimated delivery lead-times after orders are placed. If you wish to make an order to be delivered to a country not on the following list, we will be glad to assist. Please send us an email via the contact form under "Contact Us".

Malaysia

  • DHL, FREE delivery for orders S$60 & above. S$8 flat fee for orders below S$60 (4–7 working days for West Malaysia; 10-14 working days for East Malaysia).
  • Teleport S$15 flat fee (3-6 working days)

Zone A (Hong Kong, Taiwan, China mainland, South Korea, Indonesia, Thailand, Philippines, Australia)

  • DHL International, FREE delivery for orders US$70 & above. US$15 flat fee for orders below US$60 (6 – 11 working days)
  • Aramex US$25 flat fee (3 - 6 working days)

Zone B (France, UK, US, Canada, Ireland)

  • DHL International, FREE delivery for orders US$120 & above. S$11 flat fee for orders below US$120 (6 - 11 working days)
  • DHL S$35 flat fee (4 - 7 working days)

For international shipments, the customer or recipient is responsible for sales tax or import duties levied by the country you are shipping to.  

OTHER SHIPPING TERMS

  • Como Shoppe reserves the right to amend or discontinue the above shipping terms at any time.
  • Order value used to determine shipping charge for Singapore delivery is after any applicable promotional discount or voucher.
  • No refund of shipping fee for product exchange or return.
  • Orders will be shipped to the Delivery Address provided by customer upon checkout. Customer has to provide the correct delivery address and recipient's name and telephone details when submitting order. Como Shoppe will not bear the shipping cost necessary for re-delivery if any package to Como Shoppe is returned due to an invalid address provided or if the package is unclaimed despite delivery attempt. In this circumstance, a return or refund will not be allowed.

EXCHANGE RATE

All orders will be charged in SGD (default currency) or any currency you choose from the dropdown option right with the final transaction charge to your account varying due to exchange rate fluctuations.

INTERNATIONAL TAXES AND DUTIES

Any International Taxes & Duties are payable by yourself. However, Como Shoppe will utilise the best methods to minimise costs of taxes/duties/customs & freight wherever possible to optimise your shopping experience with us.

IMPORTANT INFORMATION:

  • Orders made on weekends and public holidays will be dispatched the next business day.
  • The courier may require a signature upon receipt of delivery. If you are not available at your nominated delivery address, the courier may leave a calling card in your mailbox to let you know you have missed a delivery and where it can be picked up.
  • Please note that you can only change your shipping address before your package is dispatched. Please email us at hello@comoshoppe.com and quote your order number and we will do our best to help you out.

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